Contact Us

From New Zealand: 0800 LOADED (562333)
From overseas: +64 (4) 460 5373


Having problems logging in to our website?

We upgraded our system on 28 July, and your old username and password will no longer work.

You'll need to create a new username and password.

Go back to the home page, enter your card number in the 'Activate/Regsiter Card' field, and follow the prompts!

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Loaded™ Everyday cards are promoted by New Zealand Post Limited and issued by Kiwibank Limited. Loaded™ Everyday cards are only available for purchase by persons in New Zealand and are not offered to any person outside New Zealand (and by purchasing a Loaded™ Everyday card you represent to us that you are in New Zealand and not in any other jurisdiction).
The Kiwibank “Loaded” names, logos and related trademarks and service marks are owned by Kiwibank Limited.

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